wni Terms of Use

These terms set out the conditions under which we at wni provide our platform and services. When you open an account on wni, you agree to these terms. We've written them to be clear about what we do, what we expect from you, and how we handle disputes or changes to our service.

Our platform operates where local law permits. We do not offer our services in jurisdictions where online gaming or sportsbook access is prohibited. Users are responsible for verifying that their access and use of wni comply with their own jurisdiction's law. If you're unsure whether wni is available in your region, contact our support team before opening an account.

This page covers account opening, deposits and withdrawals, bonus terms, and dispute resolution. We update these terms from time to time; we'll notify you of material changes via email or a notice on wni. Your continued use of wni after such changes means you accept the updated terms.

Account Opening and Use on wni

To open an account on wni, you must be of legal age in your jurisdiction and provide accurate personal information. We require your full name, email address, phone number, and a valid payment method (DANA, e-wallet, mobile banking, local payment, or a bank account with online payment, e-wallet, mobile banking, or local payment). We use this information to verify your identity, process deposits and withdrawals, and comply with applicable regulations.

You are responsible for keeping your wni login credentials confidential. If you suspect unauthorized access to your account, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you have failed to protect your password or shared your credentials with others.

We reserve the right to suspend or close your wni account if we believe you are violating these terms, engaging in fraudulent activity, or using the platform in a way that breaches local law. If we close your account, we will attempt to notify you and process any outstanding balance according to our withdrawal policy.

Account verification: We may ask you to verify your identity at any time. This helps us prevent fraud and comply with local regulations. Verification typically involves providing a copy of your ID and proof of address.

Deposits and Withdrawals on wni

We accept deposits via online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). Deposit processing times vary by payment method: e-wallets typically settle within seconds to minutes, while bank transfers may take a few minutes to an hour depending on your bank's processing speed.

Minimum and maximum deposit amounts are displayed when you select your payment method on wni. These limits may vary by payment provider and your account status. We do not charge a deposit fee; however, your bank or e-wallet provider may charge a small transaction fee.

Withdrawals from wni are processed to the same payment method you used to deposit, or to an alternative method you've verified on your account. Withdrawal requests are subject to verification windows and may take longer during peak hours or national holidays like Idul Fitri, Idul Adha, or Imlek. We aim to process withdrawals within standard banking hours, but we do not guarantee specific processing times.

If a withdrawal fails due to incorrect account details or a technical issue on your payment provider's side, we will attempt to return the funds to your wni balance. Contact our support team if your withdrawal does not arrive within the expected timeframe.

account preferences: Your daily and monthly account preferences depend on your payment method and account verification status. Check your wni account settings for your current limits.
Withdrawal holds: We may place a temporary hold on withdrawals if we detect unusual account activity or if verification is required. This protects your account and complies with anti-fraud regulations.
Currency: All transactions on wni are in Indonesian Rupiah (IDR). We do not support multi-currency accounts or automatic currency conversion.

Bonus Terms on wni

From time to time, we at wni offer promotional bonuses to new and existing players. Any bonus offer is subject to specific terms, which we display clearly when you claim the bonus. Typical bonus terms include a minimum deposit requirement, a playthrough requirement (the amount you must wager before withdrawing bonus funds), and an expiration date.

Bonuses are credited to your wni account as a separate balance. You must use your main balance before your bonus balance in most cases. If you withdraw your account before meeting the playthrough requirement, any unclaimed bonus is forfeited.

We reserve the right to cancel or modify bonus offers at any time. If you have already claimed a bonus, the terms applicable at the time of claim remain in effect for that bonus.

Our wni Platform Policy and Dispute Resolution

On wni, we settle all bets and game outcomes according to the rules displayed at the time you place your bet. For sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, badminton, MotoGP), settlement is based on the official result announced by the relevant league or governing body. For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), settlement is based on the outcome shown on the live stream. For slots and esports markets, settlement is based on the game result or match outcome as recorded by our system.

If you believe a bet has been settled incorrectly, contact our support team with details of your bet, the market, and the reason you believe the settlement was wrong. We will investigate and respond within a reasonable timeframe. If we find an error, we will correct your account balance. If we find no error, we will explain the settlement rule that applied.

We do not accept disputes based on personal interpretation of odds, market movements, or commentary. Our settlement is final once the official result is confirmed and your account is updated.

Jurisdiction notice: Our services are available only where local law permits. We do not offer our services in jurisdictions where online gaming or sportsbook access is prohibited. Users are responsible for verifying compliance with their own jurisdiction's law.

Data Protection and Security on wni

We at wni take data protection seriously. Your personal information is encrypted and stored securely. We use industry-standard security practices to protect your account and payment details. We do not share your personal information with third parties except where required by law or to process your deposits and withdrawals.

For more details on how we collect, use, and protect your data, see our Privacy policyFor legal information about our operations, see our Legal notice

Changes to These Terms

We may update these terms at any time. If we make material changes, we will notify you via email or a prominent notice on wni. Your continued use of wni after such notification means you accept the updated terms. If you do not agree with the changes, you may close your account and request a withdrawal of your balance.

These terms are governed by the laws applicable in the jurisdictions where wni operates. Any disputes arising from these terms or your use of wni will be resolved through our support team first. If a dispute cannot be resolved informally, we may pursue formal dispute resolution or arbitration as permitted by applicable law.

If you have questions about these terms or our policies, contact our support team. We're here to help clarify any aspect of how wni operates and what we expect from our users.