wni Casino & Sportsbook Data Care

This page describes what we collect when you use wni and how we keep that data protected. We take your privacy seriously. When you open an account, deposit via DANA, e-wallet, mobile banking, or a bank transfer, or place a bet on Liga 1, Piala AFF, or any of our live-dealer tables, we collect certain information. We use that information only to operate our platform, process your transactions, and comply with applicable law.

We do not sell your personal data to third parties. We do not use your information for marketing purposes without your consent. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of where your data is stored. This policy explains what we collect, how we use it, who has access to it, and what rights you have.

If you have questions about how we handle your data, contact our support team. We're happy to clarify our practices and answer any concerns you may have about privacy on wni.

What We Collect on wni

Account Information

When you register on wni, we collect your full name, email address, phone number, date of birth, and residential address. We use this information to verify your identity, prevent fraud, and comply with anti-money-laundering regulations. We may ask for additional information such as a copy of your ID or proof of address during account verification.

Payment Information

We collect payment details when you deposit or withdraw on wni. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive transaction confirmations from those providers. If you use a bank virtual account (e-wallet, mobile banking, local payment, online payment), we collect your account number and transaction history. We do not store your full bank account number or credit card details on our servers; instead, we use encrypted tokens provided by our payment processors.

Betting and Gaming Activity

We record every bet you place on wni, including the market (Liga 1, Piala AFF, Champions League, live-dealer blackjack, slots, esports), the amount wagered, the odds, and the outcome. We also log your login times, IP address, device type, and browser information. This data helps us detect fraud, resolve disputes, and understand how our platform is used.

Cookies and tracking: We use cookies to remember your login session and preferences on wni. We do not use cookies for third-party advertising or tracking across other websites.

Communication Data

If you contact our support team via email or through wni's contact form, we keep a record of your message and our response. We use this information to resolve your issue and improve our customer service. We may also send you transactional emails (deposit confirmations, withdrawal notifications, account alerts) and occasional service updates.

Personal data: Name, email, phone, address, ID number, date of birth — used for identity verification and regulatory compliance.
Financial data: Payment method, transaction history, account balance — used to process deposits, withdrawals, and settle bets.
Behavioral data: Betting history, login times, device information — used to detect fraud and understand platform usage.

How We Use Your Data on wni

We use your data for the following purposes:

Account management: We verify your identity, process your deposits and withdrawals, and maintain your account balance.
Bet settlement: We record your bets, calculate payouts, and settle outcomes according to our published rules.
Fraud prevention: We analyze your account activity to detect suspicious patterns, unauthorized access, or money-laundering attempts.
Legal compliance: We retain your data to comply with anti-money-laundering laws, tax regulations, and other applicable legal requirements.
Customer support: We use your information to respond to your inquiries and resolve disputes.
Platform improvement: We analyze aggregated, anonymized data to improve wni's performance, user experience, and security.

Third-Party Processors on wni

We share your data with third parties only when necessary to operate wni. These include:

Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, and our bank partners receive your payment information to process deposits and withdrawals.
Identity verification providers: We may use third-party services to verify your ID and address during account setup.
Hosting and analytics providers: Our servers are hosted by cloud providers who have access to your data but are contractually bound to protect it.
Legal and regulatory authorities: We may disclose your data to government agencies, law enforcement, or financial regulators if required by law.

We do not sell your personal data to advertisers, data brokers, or marketing companies. We do not share your betting history or account balance with anyone outside wni unless required by law.

Data Retention on wni

We retain your account information for as long as your account is active. If you close your account, we keep your data for a minimum of five years to comply with anti-money-laundering and tax regulations. After that period, we delete or anonymize your personal information unless we are required by law to retain it longer.

Your betting history and transaction records are retained indefinitely for dispute resolution and regulatory compliance. However, we do not use this historical data for any purpose other than verification and legal compliance.

Your Rights Regarding Your Data on wni

You have the right to access, correct, or delete your personal data on wni. To exercise these rights, contact our support team with your request. We will respond within a reasonable timeframe. If you request deletion of your account, we will close your account and remove your personal information from our active systems, subject to legal retention requirements.

You also have the right to object to certain uses of your data, such as profiling for fraud detection. However, we may need to retain some data to comply with legal obligations or to protect the security of our platform.

International data transfer: Our servers may be located outside Indonesia. By using wni, you consent to your data being transferred to and processed in other jurisdictions. We apply the same security standards regardless of server location.

Security Measures on wni

We protect your data using encryption (SSL/TLS), secure authentication, and regular security audits. Our staff have access to your data only on a need-to-know basis. We do not store your password in plain text; instead, we use cryptographic hashing. If we detect a security breach, we will notify you and take steps to mitigate the risk.

However, no security system is perfect. We cannot guarantee absolute protection against all threats. If you suspect unauthorized access to your wni account, change your password immediately and contact our support team.

Contact Us About Privacy on wni

If you have questions about this privacy policy, want to access your data, or wish to file a complaint, contact our support team. We are based in Jakarta and serve players across Indonesia and supported jurisdictions. We will respond to your privacy inquiry within a reasonable timeframe.

We may update this privacy policy from time to time. We will notify you of material changes via email or a notice on wni. Your continued use of wni after such notification means you accept the updated policy.